A Few Words
About Us
About Us
We Fix Gadgets.
At PRT, we are dedicated to being your go-to destination for all things mobile repair in New York. With years of expertise under our belt, our team of skilled technicians excels in diagnosing and resolving a wide array of issues plaguing your devices.
We understand the frustration that comes with a malfunctioning device, which is why we strive to provide swift and reliable solutions that get you back to enjoying your gadgets in no time.
We’re not just another mobile repair service – we’re your trusted partners in keeping your devices running smoothly. With over 25 years of experience serving the New York community, our mission is simple: to provide top-quality repairs and exceptional customer service.
Our team of 15 dedicated technicians brings a wealth of expertise to every repair job, ensuring that your devices are in capable hands. From cracked screens to water damage, battery issues to software glitches, we’ve seen it all and fixed it all.
Expert Technicians
Our repair team consists of highly skilled and certified technicians with extensive experience in diagnosing and fixing a wide range of devices.
Quick Turnaround
We understand the importance of your device, and we strive to provide fast and efficient service, aiming for quick turnaround times to minimize your downtime.
Transparent Pricing
Our pricing is transparent and competitive. You'll receive a clear and detailed estimate before we begin any repairs, and there are no hidden fees.
Quality Parts
We use only high-quality, genuine parts for repairs, ensuring the longevity and optimal performance of your device after the service.
Satisfaction Guarantee
Your satisfaction is our priority. We stand behind our work and offer a customer satisfaction guarantee to ensure you're happy with the results.
Wide Range of Repairs
From cracked screens and battery replacements to complex motherboard issues, we offer a comprehensive range of repair services for various devices.
Our Team
PRT Experts Are At Your Service.
- Mission
At PRT, our mission is to be the premier mobile repair service in New York, delivering exceptional quality and customer satisfaction. We strive to exceed expectations with every repair, ensuring that our clients’ devices are restored to optimal functionality swiftly and seamlessly.
- Vision
Our vision at PRT is to revolutionize the mobile repair industry by setting the standard for excellence and innovation. We aim to be the trusted partner for individuals and businesses alike, providing reliable solutions and personalized service that exceed expectations.
F.A.Q
Where Technology Meets Expertise.
Browse the section below if you have any questions.
How Much Does a Typical Phone Repair Cost?
Repair costs vary depending on the issue and the model of your phone. We offer competitive pricing and transparent quotes before starting any repair.
What Should I Do if I'm Not Satisfied?
Your satisfaction is our top priority. If you have any concerns about the repair service, please contact us immediately, and we will do our best to address and resolve any issues promptly.
Is it Safe to Leave My Data on the Device?
We take data privacy seriously and ensure your personal information remains secure during repairs. However, we recommend backing up your data before bringing in your device for added peace of mind.
What payment options do you provide?
We offer a variety of payment methods. We accept cash, checks, and the majority of credit cards such as Visa, MasterCard, and American Express.
Do You Have Same-day Repairs?
es, we understand the urgency of certain repairs. Depending on the issue and technician availability, we strive to offer same-day repairs whenever possible.
Do You Provide Any Post-repair Support?
Yes, we offer post-repair support and warranties on our services. If you encounter any issues after your repair, don’t hesitate to reach out, and we’ll ensure your device is functioning correctly.